Our Back Story
Onnet Consulting exists to help businesses grow by embracing technology systems in their day-to-day operations. With 9 years of experience in moving businesses forward through successful ERP implementation, we believe cloud technology and open-source software are the future for businesses looking to scale. Being a team of professional, experienced, and passionate ERP experts, we are dedicated to ensure the success of your Odoo ERP system implementation.
Awards & Accreditations
Recognized as one of the top-quality business software providers by the Malaysian government.
We're honored to be recognized by the GBA 2022 for Emerging SMEs Awards and Digital Transformation Awards.
Onnet Consulting is GST compliant and has been certified by the Royal Malaysian Customs Department.
Odoo Malaysia Gold Partner
Onnet Consulting is one of the many Odoo partners in Malaysia. Achieving the Gold Partner status proves we're on top of our game!
With years of experience in ERP implementation, customization, and support, we have kept our clients happy and their ERP systems running smoothly.
Purpose
To lead the way in any digital transformation efforts of local SMEs looking to maximize their operational efficiency through the use of cost-effective business software.
Vision
To be the most trusted business software provider in Malaysia.
Mission
To provide the most cost-effective and easy-to-use business software to local SMEs through the integration of cloud technology and open-source business software.
Transparent. Efficient. Result-Driven.
Here's how it is like to implement Odoo ERP with our team of ERP experts
Consultation
Onboarding
Implementation
Support
Consultation
For any successful project to be executed, a well-planned and communicated strategy is crucial.
At Onnet, we believe in establishing mutual understanding and setting the right expectation before proceeding with any work to be done to ensure a smooth journey.
Here is how the consultation process will be done by our team.
Odoo Demo
A demo will be given to you on the types of Odoo apps and their many functions that help to grow your business. You will get the chance to see for yourself how user-friendly the Odoo user interface is.
The meeting also allows us to better understand any business challenges that you are currently facing.
Success Pack Purchase
Once the demo is done, we will walk you through the Odoo pricing. Odoo believes in transparency, so all our pricing information will be available on the Odoo website.
At this stage, you will be advised to subscribe to the first success pack to kick-start the need analysis.
Business Needs Study
Once the success pack has been paid successfully, the Onnet team will commence the business needs study. Our Odoo consultants will be assigned to lead the effort.
Discussion(s) will be scheduled with your team to gain a detailed understanding of your current and to-be business processes.
System Needs Analysis
Once the business needs study is done, our consultants will start mapping all collected business processes to the system functions.
This gap analysis that is performed between your business processes and Odoo system flow allows us to estimate the efforts required for the implementation.
Onboarding
At Onnet, we value all our clients.
We also understand that your first ERP system implementation can be overwhelming. To showcase our dedication to getting you started with Odoo, our experts will be guiding you through a series of onboarding processes.
Customer Briefing
The overview and expectations of the project will be presented to you by our friendly consultants.
To avoid future miscommunications, we will also walk you through some of the roles and responsibilities of both parties.
Project Execution Plan
The project execution plan consists of the initial project timeline and implementation plan.
It is our utmost priority to ensure our clients' demands are met, thus the project plan will only be executed when both parties have agreed on the terms and conditions.
LIVE System Setup
A LIVE system setup will be done by Onnet after the project execution plan has been confirmed. The initial setup will cover all the Odoo standard apps and basic settings.
User Training
We understand that having a lack of ERP experience can give you a hard time in implementing an ERP system into your business.
For a smooth adoption on your first ERP system, Onnet team will provide you with the necessary trainings (Odoo's UI and Navigation, Master Data Import and Odoo Apps Training) to get you started on your ERP journey to success.
User Hands-on
We are motivated to serve you better! Please do not hesitate to send us any improvement requests according to your hands-on experience with Odoo apps.
With your feedbacks as references, efforts will be made to ensure the Odoo apps are able to suit your business needs.
Implementation
With the knowledge gained from business needs study, the system needs analysis, and user feedback, our Odoo expert consultants are ready to deliver you an ERP system that is able to meet your daily business operation goals.
Being the most senior Odoo partner in Malaysia since 2014, the Onnet team will be able to deliver you an operationally efficient system within the shortest time at the lowest cost possible.
Phase Plan
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The project implementation will be organized into phases and stages depending on the project's size and complexity. A typical project normally requires only one phase.
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Each phase is designed to deliver a specific objective that is predefined during the consultation.
Stage Plan
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To prevent a runway implementation scenario, each phase is further divided into stages with consistent process flows.
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A clearly defined set of functions as proposed by the Onnet team will be added to the ERP system once agreed upon by you.
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The team will begin the function configuration, customization, and/or development once approval is given.
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You will be able to perform a UAT testing to validate if said functions meet the expectations when it is done.
Bug fixes and User Feedback
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The Onnet team will fix any issues or bugs reported.
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The accepted functions will be released to be the LIVE system, making it available for use upon your sign-off.
In case a second phase is needed, the stage will follow the same plan until the entire project implementation is completed.
Support
To us, you are our priority, even after you got on board with us!
Onnet's responsive and experienced support team will always be ready to provide you with trustable solutions and valuable advice for any system or operational hiccups.
Onnet will be with you through thick and thin on your journey in making full use of your first ERP system.
Support Channel:
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The Odoo success pack subscription comes with readily available support and assistance from Onnet. For your convenience, our assistance will be available through our various support channels.
Support Hours:
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You are free to reach out to us anytime during working hours through our support channels. With our Pro Support Package, Onnet is also providing extensive support hours to cover any user requests during the weekends.
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With Onnet, you will only have to pay for the support you need. Global and local support will be provided to you by our team without any hesitation.
Markant Office
Markant's Journey Towards Business Integration
Jeroen Janson - Managing Director of Markant, Malaysia
Our Directors
Director . COO
Formerly attached to Intel as a Project Site Manager,
Eric equipped himself with 14 years of management experience, and an impressive track record of leading a group of key management staff from different continents. Coupled with unwavering passion, commitment, and persistence in the business solutions applications, Eric has been instrumental in driving ONNET to multiple levels of success. With Eric at the helm, ONNET and our loyal customers are achieving exponential growth years after years.
Director . CTO
Enthusiastic, dynamic, and client-driven professional IT trainer with over 15 years of experience, Nicole has an impressive portfolio of conducting corporate training & technical workshops for the MNCs workforce, namely Intel, Flextronics, Sony, Celestica, SAM, Knowles, Avago, Altera, Osram, Renesas, and Philips. Her vast experience in IT has successfully formed a competent ONNET workforce that is highly capable and flexible in accommodating the widest range of ERP business solutions, and customization to suit customers' requirements.
Director . MD
Daniel has over 10 years of automation design experience in Intel prior to joining ONNET in 2006. His determination to offer cost-effective SME tailored business ERP solutions has helped various companies in attaining phenomenal growth. Over the years, his expertise, experiences, and innovative mind, coupled with excellent leadership and entrepreneur skill, have successfully transformed ONNET from a hosting
service provider to a fully integrated business applications and solutions partner to various industries.
Our Offices
Penang (Headquarters)
78 & 80, Level, 2, Persiaran Bayan Indah, Bayan Bay, 11900 Bayan Lepas, Pulau Pinang.
Kuala Lumpur
Block A-702, Block A, 7th Floor, Kelana Square, Jalan SS7/26, Kelana Jaya, 47301, Selangor.